About Us

Hello and welcome to Urban Tea!

Welcome to our loose-leaf tea company! My name is Natalie and I'm so excited to share with you a bit about our story.

Before I dive in, I'd like to take a moment to acknowledge the amazing woman who started this business. Her name is Debbie Gonzalez, and she has been a wonderful mentor and friend to me throughout the transition of ownership. Debbie is a dedicated businesswoman who has built a business around her passion for quality loose leaf teas. She has been an absolute delight to work with and I am grateful for the opportunity to carry on the legacy of quality service and product to create a legacy of my own.

My background is quite different from that of Debbie, but our connection of similar values and love for our community is what brought us together. As a licensed clinical social worker, I have always been drawn to helping others and this business allows me to do just that. I have been a staunch advocate for self-care and it was my vision for providing quality self-care products that led me to this amazing company. 

I am committed to sourcing high quality teas that not only taste amazing but have a positive impact on the world around us. Descending from lineage of the West Indies under the British rule tea has always been a part of everyday life. Through my travels quality tea has been a consistent theme.

Each quality tea from our vast assortment is carefully selected. We take great pride in the fact that our products promote and enhance a healthy lifestyle while also delivering that cup of bliss that tea-lovers everywhere appreciate. All of our teas can be enjoyed year-round, both hot and iced. If desired, we will even help you create your own tea blend and have it shipped to you! Use our search bar on each page to explore your interests. 

DAILY DEALS: All teas may be purchased by the ounce (regular price), half pound (10% discount), pound (20% discount), or 2 pounds (40% discount). See drop down options for each tea.

I would like to extend a warm welcome to our new customers and thank our existing customers who have been with us throughout our transition.  We are committed to continuing to provide you with the same exceptional service and quality product that you have come to know and love, so if you have seen a change in logo or the page of your favorite item looks a bit different, we are still the same company come on in! Thank you for choosing The Urban Tea Room.

If you have questions, please feel free to call 770-835-5331. We’ll be there to answer your questions and put a smile on your face. We are passionate about ensuring that you are 100% satisfied with all your tea selections and merchandise.